Welcome to customersuccessblog.com ("Customer Success Blog"). By accessing or using our website, you agree to the following terms. If you do not agree, please do not use our site.

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1. Use of Content

Customer Success Blog provides guides, resources, calculators, and downloadable materials to support Customer Success professionals. All content is for informational purposes only and is not professional advice. You are responsible for how you use the information.

 

2. No Professional Advice

The materials on this site are not a substitute for professional advice, whether legal, financial, or otherwise. We do not guarantee the accuracy, completeness, or applicability of any content. Always consult a qualified professional for advice tailored to your specific situation.

 

3. No Liability

Customer Success Blog, its owners, employees, or affiliates will not be held responsible for any damages, losses, or other consequences arising from your use of this website or reliance on its content. This includes, but is not limited to, indirect, incidental, or consequential damages.

 

4. Downloadable Content

Any downloadable files or tools are provided "as is" without warranties. You download and use them at your own risk. We are not liable for any damage to your device or data loss caused by downloads.

 

5. Intellectual Property

All content on this website, including text, graphics, calculators, and downloads, is owned by Customer Success Blog or licensed to us. You may not reproduce, distribute, or use our materials commercially without permission.

 

6. User Conduct

You agree not to misuse the website or interfere with its operation. Illegal activities or attempts to harm the site or other users are prohibited.

 

7. Changes to Terms

We may update these Terms at any time without notice. Your continued use after changes means you accept the new Terms.

 

8. Governing Law

These Terms are governed by the laws of Canada. Any disputes will be resolved under Canadian jurisdiction.